Friendly and Courteous Associates

Our people are the face of our company, so we make hiring and training quality customer advocates (CAs) a top priority. Through our unique interview process, we only hire people who we know will provide the excellent customer service that you require. Before any CA sets foot in the field, they must complete a comprehensive medical waste training program. This ensures that they have the tools they need to preform their job at the standards ImageFIRST is known for.

You can rest assured that our highly trained and customer advocates will always utilize industry leading safety care that emphasizes proper pickup, treatment, and disposal of biohazards. When they arrive at your facility, they will ensure that all medical waste containers are properly sealed and labeled before removing them quickly, efficiently, and discreetly.

Our professional CAs pride themselves on the great relationships they build with their customers. Each week you will see the same face and get, not a vendor, but a partner who is invested in your success. That’s a foundation of our company and the way we do business.

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